Refunds
Due to the nature of the business and how we have created our website by offering 100% WYSIWYG Corals. As a result, every item is unique and different and we cannot simply replicate items once they’re bought. All items are taken offline as soon as you check out. All sales are final and we cannot simply refund your money if you change your mind. Cancellations will be dealt on a situational basis. We completely understand that emergencies can arise and we will do our best to make it fair for both parties involved.
Important: If corals are dead after two hour guarantee, HIGH VOLTAGE CORALS reserves the right to decline DOA coverage. Such cases will be reviewed at management’s discretion. BUYER MUST BE AT LOCATION TO RECEIVE DELIVERY, NOT DOING SO VOIDS ALL DOA COVERAGE. HIGH VOLTAGE CORALS is not responsible for carrier delays, lost packages or other acts beyond our control.